Mortgage
Turn loan applicants into funded loans.
You have
Loan applicants
You get
Funded loans
You pay Per funded loan
- Calls
- Documents
- Systems
- Follow-up
- Exceptions
What you give it
- Applicant contact information
- Existing application
- CRM access
- Loan system access
- Approved product information
- Lending policies
- Communication rules
What it owns
- Agent owns
- Agent + human
- Human decision
- Applicant Agent owns
- Contact Agent owns
- Application Agent owns
- Documentation Agent owns
- Processing Agent owns
- Underwriting Agent + human
- Conditions Agent owns
- Clear to Close Agent + human
- Closing Agent + human
- Funded Human decision
What it can do
Communicate
- Phone
- SMS
Work with information
- Collect documents
- Detect incomplete files
- Read documents
- Request missing information
Operate software
- CRM
- Loan systems
- Browser
- APIs
Coordinate
- Follow up
- Chase outstanding conditions
- Schedule closing actions
- Escalate regulated decisions
You decide what the agent is allowed to do.
| Action | Permission |
|---|---|
| Contact applicants | Allowed |
| Request documents | Allowed |
| Update CRM | Allowed |
| Schedule closing actions | Allowed |
| Offer approved products | Allowed |
| Change company policy | Not allowed |
| Approve regulated decisions | Not allowed |
| Move money above threshold | Requires approval |
Humans stay in the loop.
The agent owns execution. Your team handles judgment, authority, or escalation.
Agent handles 92%
Example of execution
Exception detected
The job pauses on a rule
Human decision
Judgment, authority, or policy
Agent continues work
Execution resumes after the decision
Run it against your operation.
| Your Team | Agent | |
|---|---|---|
| Work items | 1,000 | 100 |
| Completed | 210 | 27 |
| Conversion | 21.0% | 27.0% |
| Average cycle time | 8.4d | 4.1d |
| Cost per outcome | $810 | $430 |
Start with 10% of the work.
Measure the same outcomes you measure. Increase volume when the agent earns it.
Works with the systems you use.
The pilot should require little systems change.
- API
- Spreadsheet
- CRM
- Browser
- Shared Inbox
- Database
- File Upload
- Internal Software