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Freight

Turn shipment requirements into delivered freight.

You have Shipment requirement
You get Delivered shipment

You pay Per delivered shipment

  • Quotes
  • Booking
  • Pickup
  • Tracking
  • Exceptions
  • Claims
Hire this Agent Start a Pilot

What you give it

  • Origin, destination, and timing
  • Freight details and constraints
  • Approved carrier list
  • Rate and service rules
  • TMS or email access
  • Customer communication rules
  • Claims contacts

What it owns

  • Agent owns
  • Agent + human
  • Human decision
  1. Shipment Agent owns
  2. Carrier Search Agent owns
  3. Quotes Agent owns
  4. Booking Agent + human
  5. Pickup Agent owns
  6. Tracking Agent owns
  7. Exception Handling Agent + human
  8. Delivery Agent owns

What it can do

Communicate

  • Phone
  • Email
  • SMS

Work with information

  • Request quotes
  • Compare rates
  • Track shipment
  • Initiate claims

Operate software

  • TMS
  • Carrier websites
  • Spreadsheets
  • APIs

Coordinate

  • Book shipment
  • Confirm pickup
  • Handle delays
  • Coordinate customer communication

You decide what the agent is allowed to do.

Action Permission
Source carriers Allowed
Request quotes Allowed
Track shipment Allowed
Communicate with drivers and carriers Allowed
Handle delays Allowed
Book within rate rules Allowed
Book above rate threshold Requires approval
Change contracted carrier terms Not allowed

Humans stay in the loop.

The agent owns execution. Your team handles judgment, authority, or escalation.

Agent handles 89% Example of execution
Exception detected The job pauses on a rule
Human decision Judgment, authority, or policy
Agent continues work Execution resumes after the decision

Run it against your operation.

Illustrative example
Your Team Agent
Work items 400 40
Completed 352 37
Conversion 88.0% 92.5%
Average cycle time 3.8d 2.1d
Cost per outcome $41 $19

Start with 10% of the work.

Measure the same outcomes you measure. Increase volume when the agent earns it.

Start a Pilot

Works with the systems you use.

The pilot should require little systems change.

  • API
  • Email
  • Spreadsheet
  • CRM
  • Browser
  • Shared Inbox
  • Database
  • File Upload
  • Internal Software
Hire this Agent